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Provide an Unmatched Customer Experience

Get the insights you need to increase customer satisfaction, loyalty, and advocacy. Improve every step of the customer journey from the decision-making process to long-term fidelity

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They Trust Us

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Evaluate Every Touchpoint

of the Customer Experience

Glanceable’s AI solution processes customer feedback from social media, review websites, audio files, and internal data to give you the powerful insights you need to provide a world-class customer experience

Measure The Customer Experience and Increase Satisfaction

Understand how your customers feel about every step of the customer journey

  • Generate a more reliable NPS from actual customer feedback

  • Capture customer sentiment towards your customer experience

  • See how your customer experience compares to that of your competitors

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Increase Customer Loyalty

Listen to your customers in a new way and acquire powerful insights to improve the customer experience and increase loyalty

  • Identify areas to improve the customer experience

  • Uncover positive aspects of the customer experience to duplicate them

  • Identify precise actions to take

Reduce Customer Churn

Identify and implement strategic actions increase customer retention

  • Find specific ways/opportunities to get an edge over your competitors

  • Respond to all reviews in one place to show your customers you are listening

  • Track the impact of new strategies on the customer experience to see what works best

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Motivate Your Teams to Enhance the Customer Experience

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Find a better way to diffuse information to your teams and create a positive work environment

  • Tractfully share how teams can improve

  • Share data on how teams are positively influencing the customer experience

  • Let everyone collaborate on improving the customer experience from one platform

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Process Customer Feedback from Everywhere in One Place 

Analyze every customer touchpoint — Connect with top review websites or upload your private customer feedback files/audio to get a 360° view over your customer experience

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Other Features You Might Like

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Unleash
the Power

of Customer Feedback

Discover the impact Glanceable will have on your customer experience

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