They Trust Us
Listen to Your Customers
in a New Way
Glanceable’s AI solution shows you how customers feel during support interactions and what issues customers are concerned about. Upload audio of support calls or customer support tickets to understand every level of your customer service experience.
Understand the Experience of Your Customer Support
Rely on speech to text technology and AI to gain insights on your customer interaction
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Analyze customer sentiment during support calls and chat
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Understand how your customer feel during support calls
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Evaluate how their satisfaction changes over time
Provide Superior Customer Support
Uncover ways to increase the satisfaction of your customer support
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Identify areas to improve communication of your customer service reps
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Identify areas where your customers need more support
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Track how new support strategies affect the customer experience
Improve the Performance of Your Support Teams
Get insights on how your support agents are handling customer requests to improve
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Get the tools you need to properly train your teams
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Analyze sentiment of your support agents
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Share data with your teams on how to improve
Analyze Every Customer
Interaction Point
Connect with top customer support software or upload your private customer feedback files/audio to get a 360° view over your customer support
