Turn Customer Feedback into Actionable Insights

Improve Your Brand Image
Turn negative reviews into your greatest source of customer satisfaction

Increase Strategic Performance
Create more successful strategies across your business, consistently

Strengthen Customer Loyalty
Improve the customer experience and reduce churn

Increase Revenues
Rely on customer-centric data to make faster, smarter decisions
They Trust Us

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Discover how Customers Feel about Your Brand
Be aware of what customers think about your brand at all times
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View customer sentiment over time
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Measure customer engagement
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Automatically generate an NPS from customer reviews
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Capture emerging trends


Identify Ways to Improve Every Level of Your Business
Unleash the power of customer feedback to make strategic decisions that will have the greatest impact on your revenues
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Identify which of your products, stores, or services are working the best and why
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Instantly find the smartest areas to improve
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Get insights into what consumers are saying about your competitors
Track and Measure the Impact of New Business Strategies
See how changes you make influence the customer experience
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Measure the effect of any given action on customer sentiment
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Track how new strategies affect your NPS
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Identify which areas of your business are impacted by a change


Efficiently Respond to Customer Reviews
Engage your customers and increase loyalty by easily responding to all reviews in one place
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View all your customer reviews in one place
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Respond to reviews in real-time directly from our platform with the help of AI
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Track your responsiveness

Process All Your Customer Feedback in One Place
Analyze every customer touchpoint — Connect with top review websites or upload your internal feedback files/customer calls to get a 360° view over your customer experience
Integrate into your work flow

Slack

Jira

Zendesk

Microsoft Teams
A Solution All Your Teams Will Love