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Customer Insights
at a Glance

Consolidate customer feedback from social media, review websites, customer calls, and internal data. Generate actionnable AI-powered insights in minutes and enhance your customer driven KPIs and revenues, at every level of your business.

Turn Customer Feedback into Actionable Insights

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Improve Your Brand Image

Turn negative reviews into your greatest source of customer satisfaction

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Increase Strategic Performance

Create more successful strategies across your business, consistently

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Strengthen Customer Loyalty

Improve the customer experience and reduce churn

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Increase Revenues

Rely on customer-centric data to make faster, smarter decisions

They Trust Us

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Discover how Customers Feel about Your Brand

Be aware of what customers think about your brand at all times

  • View customer sentiment over time
     

  • Measure customer engagement
     

  • Automatically generate an NPS from customer reviews
     

  • Capture emerging trends

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Identify Ways to Improve Every Level of Your Business

Unleash the power of customer feedback to make strategic decisions that will have the greatest impact on your revenues

  • Identify which of your products, stores, or services are working the best and why
     

  • Instantly find the smartest areas to improve
     

  • Get insights into what consumers are saying about your competitors

Track and Measure the Impact of New Business Strategies

See how changes you make influence the customer experience

  • Measure the effect of any given action on customer sentiment
     

  • Track how new strategies affect your NPS
     

  • Identify which areas of your business are impacted by a change

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Efficiently Respond to Customer Reviews

Engage your customers and increase loyalty by easily responding to all reviews in one place

  • View all your customer reviews in one place
     

  • Respond to reviews in real-time directly from our platform with the help of AI

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  • Track your responsiveness

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Process All Your Customer Feedback in One Place

Analyze every customer touchpoint — Connect with top review websites or upload your internal feedback files/customer calls to get a 360° view over your customer experience

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Explore our products

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Brand
Perception

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Thematic
Analysis

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Internal
Benchmarking

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Competition
Benchmarking

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Strategy
Management

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Survey Generator & Analysis

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Feedback
Management

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Team
Collaboration

Integrate into your work flow

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Slack

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Jira

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Zendesk

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Microsoft Teams

 
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Unleash
the Power
of Customer Feedback

Discover the impact Glanceable will have on your customer experience